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Returns


· You may request a return for credit by contacting us at
orders@bigtoolstore.com within 7 days from the date of delivery.

· If you contact us after 7 days of the date of delivery, but on or before 14 days, a 15% restocking fee will apply to the return.

· After 14 days, returns for refund are not accepted.

· All items must be new, unopened items in original packaging. 

· Shipping charges are not refundable.                                  

· Any item returned without prior return authorization may not be eligible for a refund.

· Items not eligible for return include but are not limited to the following:                                                                         ·

· Any item missing the serial number or upc code

· Any precision tool item (such as micrometer, caliper, indicator, etc) that can be damaged with inappropriate handling.

· Any torque wrenches. 

· Any generators

 
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